Dvd Not Working After Windows 10 Upgrade

Posted By admin On 23/10/19
Dvd Not Working After Windows 10 Upgrade Rating: 4,2/5 8444 votes
  1. Dvd Not Working After Windows 10 Upgrade Free
  2. Dvd Player Not Working Windows 10

My wife upgraded her computer to Windows 10 from Windows 7. Prior to upgrading, her DVD/CD reader/writer worked fine. After the upgrade it no longer works. You can load and eject a disk but after closing the drive, it just times out without ever loading. It is not possible to read or write data to/from disks. I'm a GNU/Linux guy so this is a bit out of my comfort zone. I could use some help. here's what I've done so far:

1. Googled the problem and found hundreds of forum threads about this issue, so I know it's a widespread problem after Windows 10 upgrades that has existed for over a year on a wide range of computers (Dells, HP, etc) and DVD brands. Unfortunately 90% of the forum threads contain lots of people complaining about the problem and no definitive solutions. A few suggested solutions were found (see next items).

After Windows 10 was upgraded, CD/DVD (TSSTcorp CDDVDW SU-208DB) stopped working. Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) I was trying to uninstall and reinstall, but no success. The CD/DVD drive of my two year old thinkpad Edge E540 does not work after upgrade to WIN 10 though the drive is detected in BIOS and WIN 10.It ejects the CD with a gruffy sound.Though the lenovo engineers rectified it after cleaning the lense a few days back, the same problem persists. I have a dell Inspiron 15R 5520 and updated it to Windows 10. After updating the CD/DVD is not working properly. I ran the test at startup utilizing.

Dvd Not Working After Windows 10 Upgrade Free

2. I checked the device manager and the DVD/CD drive shows up normally. Properties show the generic Windows driver and claims the device is working normally. I tried uninstalling the driver, then rebooting. Driver was automatically re-installed but it did not solve the problem. Tried deleting the device completely and rebooted. Device reappeared but still did not solve the problem.

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3. A few forums offered an obscure solution that involved editing a registry entry: 'HKEY_LOCAL_MACHINESystemCurrentControlSetServicesatapiController0 EnumDevice1 0x00000001'

Dvd Player Not Working Windows 10

I checked this but the entry is already present on our system.

4. I've verified the hardware itself is working fine on Windows 7, it only fails to work properly after 'upgrading' to Windows 10.

Dvd not working win 10

So, can anyone from Microsoft offer any help on this one?